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Terms & Conditions

On-line Ordering

All orders are made online via our website. All personal and financial information is transmitted using a secure server (please see our privacy policy).


Order Times

All orders are processed and shipped within 24 hours of receiving the order. We

endeavour to have your order dispatched within the next business day.


Delivery Times

Please allow 2-3 working days for delivery within Australia, depending on your

location. Please allow 3-10 working days for international deliveries to any

destination out of Australia.

Delivery Methods

We use Australia Post or courier service to handle our deliveries, which allows us

to track your order and ensure it arrives in safe hands.

Caffissimo Coffee Capsules is not responsible for any delay or loss that may

occur once your order has been shipped but will assist in any way to help resolve

an issue should it arise.


Free Delivery

We currently offer free delivery on all orders over $150



Orders may be cancelled at any time before they are dispatched for delivery, in

this event, please contact us via telephone as soon as possible to cancel your



All domestic and international sales are final and there are no refunds (with the

exception of faulty goods). In this instance customers are required to contact us

within 7 days of receipt of an order, either by email or telephone to inform of us of

the matter at hand. A refund or exchange may be provided at the discretion of

Caffissimo Coffee Capsules.



Any further questions regarding our terms and conditions should be directed to